Managing accounts receivable is a critical aspect of self-storage operations. When tenants fall behind on payments, facilities face increasing risks of revenue loss and the notoriously time consuming and unprofitable auction process.
Unfortunately, following up with delinquent tenants is also time consuming and costly for owners. Building emails, sending them to the right people, and resolving each tenant’s balance keeps operators from focusing other parts of the business.
At White Label Storage, we’re always looking for new ways to help self storage facilities run more efficiently and profitably. So we’re launching a solution for delinquent payments.
QuickLink Collections is a new feature we’ve built and integrated into our tenant communications. It searches our tenant database, identifies delinquent accounts, and sends follow up emails to each tenant.
What’s unique about QuickLink isn’t the automated follow up—most facility management software products already include this feature. The real value lies in its streamlined checkout experience, designed to resemble a modern e-commerce experience.
Instead of requiring tenants to log into their accounts, QuickLink provides a unique link that lets them enter payment details and settle their accounts with a few clicks.
In our experience running over 100 facilities, delinquency is impossible to reign in if not done quickly, so eliminating friction is everything. QuickLink Collections is a tool that does just that.
“We’re focused on making owners’ lives easier and helping their businesses run better. Technology is a fundamental part of how we make that mission a reality,” said Peter Smyth, White Label Storage’s Co-Founder.
“This combination of automation and improved payment experience can help facilities recover more delinquent revenue, avoid going to auction, and maintain occupancy levels.”
Schedule a free demo with our team to learn more about how White Label Storage can help you maximize your revenue.
